Understand My Raiana

My Raiana is a dedicated environment for storing information about your company and products so that you do not have to repeat the same background in every Raiana conversation. Raiana does not train on your data and does not learn or remember information entered into an individual chat. Information saved in My Raiana is instead added to the context of chats or applications when the relevant company or product is selected.

Add a company record

  1. Open My Raiana

    From the Raiana portal screen, select the My Raiana button. When you open the feature for the first time, the company area is empty and ready for you to add your company information.

    Empty My Raiana screen with the option to add company information
    First-time company setup.
  2. Enter the company name and activities

    Enter the name of the company, such as “Raiana Medical Systems from the Netherlands,” and describe its business activities. For example, you can record that the company manufactures implantable sterile devices. When this company is selected for a chat, this information primes the conversation with the company and device context.

    My Raiana company record containing a company name and a description of implantable sterile devices
    Enter company context.
  3. Add instructions or other company information

    Add any further information that you want Raiana to use as part of the prompt, as though you had copied and pasted it into the conversation yourself. For example, you can enter instructions such as “Please answer in French” and “No more than four paragraphs.” These instructions make responses concise and in French when the company record is used.

    Company record with additional response instructions requesting French answers of no more than four paragraphs
    Add reusable instructions.
  4. Save the company record

    Select Save after entering the information. Saving is essential: without pressing Save, the information is not stored in the database for use as company context.

    Completed company record with the Save button visible
    Save the company information.

Delete company information

If you no longer want the company information retained in My Raiana, use the Delete button for that record. After deletion, Raiana will not retain a record of the information you entered there.

Company record with the Delete button available
Delete a company record.

Manage multiple companies

If you have a Raiana Pro or Enterprise subscription, you can add multiple company records. This is useful for large organizations with several business units and for consultants who work with multiple customers. Keep each organization’s information in its own record so that you can maintain separate company presets.

My Raiana company area showing multiple company records or company-selection options
Keep company information separate.

Add a product record

Use the product area to create a product record in addition to, or separately from, a company record. You can enter the product name, device classifications under the relevant regulatory regimes, intended purpose, indications for use, a product description, incidents that may be occurring, and where the product is on the market. These fields are optional, so decide which information is appropriate for your work. Information saved in a product record is added to the context of a Raiana chat or application when the product is used.

My Raiana product record form showing fields for product name, regulatory classifications, intended purpose, indications for use, description, incidents, and market location
Complete optional product details.

Populate a record from a PDF

  1. Upload a PDF

    For either a company record or a product record, use the PDF upload option when relevant information already exists in a document. You can provide part of your technical documentation, a market submission, or a 510(k) summary instead of entering all available information manually.

  2. Review the populated information

    After the PDF is provided, Raiana uses AI to extract relevant information and populate the record. Review the resulting company or product details and decide what you want to keep, because entering information is optional and you control what is included.

    My Raiana record populated with information extracted from an uploaded PDF
    Review extracted information.
  3. Use the completed record as a preset

    Once the relevant information has been populated and saved, the record can be used as a company or product preset. This lets you quickly provide the appropriate context to Raiana chats and applications without repeatedly copying the same technical or organizational information.

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